What is a patient portal? Like the name suggests, a patient portal can serve as a door to your medical practice. Unlike the doors of your brick and mortar office space, however, the portal is designed to always be open, giving patients access to a variety of helpful information and services.
The more medical organizations can empower their patients, such as by giving them easier access to the vital information they desire, the more they will feel engaged with the practice. This can go a long way when it comes to patient satisfaction and retention, and can also lead to new business as patients refer their friends and family to you because they are pleased with the many benefits of using the patient portal you’ve set up.